Tuesday, August 15, 2006

VOIP and Viral Bad Buzz

When you change your phone number, you have to tell people. When you change it back, you have to tell them again. VOIP easily spreads good and bad buzz when people send out their new contact information. Consider the email my sister just sent out to 50 people: ------------- Hello Just wanted to let you all know we are back to our old phone number. # 610-xxx-xxxx We tried the voice over internet protocol (VOIP) and it has been an absolute nightmare. I will be glad when it is all over!!! Hope all is well! -------------- If you are in the VOIP industry, you need to be sure to make people happy, because bad experiences from you and your competitors travels fast. As a side note, I have been very happy with our VOIP 2nd line in the office.